PLEASE READ THE COOKIE POLICY CAREFULLY AND CONFIGURE THEM IN THE SETTINGS PANEL BEFORE USING THE SERVICES OF THE INTERNET PORTAL https://querix.chat (HEREINAFTER, “QUERIX”)

Cookies policy

I.- SCOPE OF APPLICATION

In accordance with the provisions of article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE) in force, DEZZAI must comply with the obligation to inform about the cookies it uses and their purposes.

This website uses cookies and/or similar technologies that store and retrieve information when the User browses. Cookies allow a QUERIX website or platform, among other things, to store and retrieve information about the browsing habits of a User or their computer and, depending on the information it contains and the way in which they use their equipment, they can be used to recognize the User.

The User can modify the personalized settings when accessing the website through the corresponding banner.

Este sitio web utiliza cookies y/o tecnologías similares que almacenan y recuperan información cuando el Usuario navega. Las cookies permiten a una página web o plataforma de QUERIX, entre otras cosas, almacenar y recuperar información sobre los hábitos de navegación de un Usuario o de su equipo y, dependiendo de la información que contenga y de la forma en que utilice su equipo, pueden utilizarse para reconocer al Usuario.

II.- DEFINITION AND FUNCTIONS OF COOKIES

The information provided bellow will help you understand the different types of cookies:

TYPES OF COOKIES

ACCORDING TO THE ENTITY THAT MANAGES THEM

PROPIETARY COOKIES

These cookies are sent to the user’s terminal computer from a computer or domain managed by the publisher itself and from which the service requested by the user is provided

THIRD-PARTY COOKIES

These cookies are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

ACCORDING TO THE AMOUNT OF TIME THEY REMAIN ACTIVE

SESSION COOKIES

These cookies are designed to collect and store data while the user accesses a website. They are usually used to store information that is only interested in keeping for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session

PERSISTENT COOKIES

These cookies are those in which the data is still stored on the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

ACCORDING TO THEIR PURPOSE

TECHNICAL COOKIES

These cookies allow the user to browse through a website, platform or application and to use the different options or services that exist in it.

CUSTOMIZATION COOKIES

These cookies allow you to apply your own characteristics for the user’s navigation through the website (e.g. language).

ANALYTICAL COOKIES

These cookies allow the person responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked, including the quantification of the impacts of the advertisements. The information collected through this type of cookie is used to measure the activity of websites, applications or platforms, in order to introduce improvements based on the analysis of the usage data made by users of the service.

ADVERTISING COOKIES

These cookies allow the website publisher to include advertisements on their webpage that are adapted to its content.

BEHAVIOURAL ADVERTISING COOKIES

These cookies store information of the behavior of users obtained through the continuous observation of their browsing habits, which allows to develop a specific profile to show advertising based on it.

III.- INFORMATION ON THE TYPE OF COOKIES USED BY QUERIX

DEZZAI provides more detailed information on the cookies used by their owners, the specific use or purpose, the storage periods, as well as the International Data Transfers (if any) and each of them used in QUERIX:

TYPE OF COOKIES

NAME

PURPOSE

EXPIRATION

Analysis

Google analytics

It is a web analysis tool from Google LLC. (“Google”), which allows us to know how users interact.

1 day

Third-party

Hubspot

These are HubSpot cookies, used primarily for visitor analysis and tracking. They allow you to track user sessions, know if it is a new or returning visit, and store identification data to improve the analysis of user behavior on the site.

7 days

Third-party

Stripe

Stripe is used to process credit card payments. Stripe uses a cookie to remember the user and allow payments to be processed without storing credit card details on its own servers.

1 year

Analysis

Clarity

These cookies are associated with Clarity, a Microsoft analytics tool. They are used to track user interaction with the web and store session information, which helps improve the user experience.

1 year

Preference

Polylang

It is a preference cookie used by the Polylang language plugin to store the user’s preferred language and display the website in the selected language.

It does not store personal information beyond language preference.

It does not store personal information.

Please note that if you accept third-party cookies, you must delete them from your browser options or from the system offered by the third party itself.

IV.- COOKIE SETTINGS

You can configure cookies that are not strictly necessary for browsing through the configuration panel available on the website itself. Please note that if you refuse the use of cookies, some of the QUERIX services may be affected.

Below are the links to various browsers, through which you can modify the settings of your browser regarding the use of cookies:

Web page: