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Why In an era where customers demand instant and efficient service, traditional customer support methods often fall short, leading to dissatisfaction and lost loyalty. High call volumes, long wait times, and inconsistent responses are common issues that hinder customer support effectiveness. With QueriX’s Virtual Agent, businesses...

17 December, 2024

What are AI-Powered Virtual Agents? AI-powered virtual agents are advanced software programs designed to interact with users conversationally, simulating human-like communication. These agents utilize artificial intelligence to understand, interpret, and respond to user inputs in natural language. Unlike traditional chatbots, which often operate based on predefined...

15 October, 2024