Modern customers expect quick and personalized interactions, but traditional sales methods often fall short, leading to missed opportunities and lower conversion rates. Sales teams frequently struggle with managing high lead volumes, ensuring consistent follow-ups, and delivering personalized experiences. QueriX’s Virtual Agent leverages advanced AI technology to transform sales operations. It handles large-scale, personalized interactions around the clock, significantly enhancing lead generation, nurturing, and conversion rates. By automating routine tasks, Dezzai’s Virtual Agent empowers sales teams to concentrate on high-value activities, driving revenue growth and strengthening customer relationships.
QueriX’s Virtual Agent integrates smoothly with existing sales systems, featuring a user-friendly interface and a versatile chat widget for any sales-facing platform. It connects to various data sources like CRM and marketing automation tools, personalizing each interaction based on customer data and behavior. Leveraging Retrieval-Augmented Generation (RAG) technology, the agent efficiently retrieves relevant information from extensive databases, handling complex sales queries with ease. It operates both reactively—responding to product and service inquiries—and proactively—suggesting relevant products, services, and promotions. With support for multichannel and multilingual environments, it ensures accurate and secure interactions. An intuitive dashboard allows non-technical users to manage and optimize sales operations effectively.
QueriX’s Virtual Agent redefines sales operations by offering a comprehensive multichannel RAG assistant platform with the following features:
The RAG-enabled virtual agent provides omni-channel, multi-language, and multi-modal support for personalized and secure sales interactions. It ensures full context, scalability, and robust performance.
Feature | Sales agent without RAG | Sales agent with RAG |
---|---|---|
Data Retrieval | Limited to pre-defined knowledge base | Dynamic retrieval from multiple data sources |
Response Accuracy | Moderate | High |
Handling Complex Queries | Struggles with complex, multi-step queries | Excels at complex, multi-step queries |
Integration with Data Sources | Basic integration | Advanced integration with CRM, CMS, etc. |
Personalization | Limited personalization based on static data | High level of personalization from dynamic data |
Scalability | Moderate scalability | High scalability |
GDPR Compliance | Supports GDPR compliance | Streamlines accuracy for GDPR compliance |
User Trust | Moderate | High |