TECHNOLOGY

Why Agentic AI assistants Set Querix Apart

At Querix, we harness the power of Agentic AI combined with Retrieval-Augmented Generation (RAG) technology to deliver a superior virtual agent experience. Our advanced approach elevates our virtual agent's performance beyond traditional solutions, offering unmatched accuracy, reliability, and ease of use

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Here’s why Agentic AI with RAG technology makes Querix the best choice for your business:

Minimum levels of hallucination

Traditional virtual assistants can sometimes generate responses based on assumptions or incomplete data, leading to “hallucinations” – incorrect or misleading answers. Querix, powered by Agentic AI with RAG technology, significantly reduces this issue by ensuring that every response is grounded in verified, factual information. Our system retrieves relevant data from controlled sources, providing answers that you can trust

Controlled sources of information

With Querix, you have full control over the sources of information that our virtual assistant uses. Agentic AI with RAG technology allows us to integrate and retrieve data from pre-approved and reliable databases, ensuring that the information is always accurate and up-to-date. This controlled approach means you can rely on Querix to deliver consistent and dependable responses every time.

Explainable and Interpretable Answers

Understanding the rationale behind an answer is crucial for building trust and transparency. Agentic AI with RAG technology enables Querix to provide explicable answers by clearly referencing the sources of information used to generate each response. This feature allows users to see the evidence supporting the virtual assistant’s answers, fostering confidence in the interactions.

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Architecture of dezzai’s RAG technology

Feature	Agent without RAG	Agent with RAG
Data retrieval	Limited to pre-defined knowledge base	Dynamic retrieval from multiple data sources
Response Accuracy	Moderate	High
Handling Complex Queries	Struggles with complex, multi-step queries	Excels at complex, multi-step queries
Integration with Data Sources	Basic integration	Advanced integration with CRM, CMS, etc.
Personalization	Limited personalization based on static data	High level of personalization from dynamic data
Scalability	Moderate scalability	High scalability
GDPR Compliance	Supports GDPR compliance	Streamlines accuracy for GDPR compliance
User Trust	Moderate	High